Topic

#Data breaches

What to do when personal data in a screenshot reaches the wrong person.

1 article

A support ticket screenshot travelling from the customer to the help desk, then to chat, the issue tracker and a vendor, with personal data visible at every step

Screenshots, PII and GDPR in Support Tickets: A Practical Guide

Screenshots in support tickets are personal data under GDPR. What that means for your team, when a leaked screenshot is a breach, and a policy you can adopt today.

Screshot TeamOctober 8, 202611 min read

Browse by topic

#Chrome extensions
#PII
#Redaction
#Screenshots
#Blur
#Chrome Enterprise
#Full page screenshots
#GDPR
#Google Admin
#IT admins
#Productivity
#Support teams