
Screenshots, PII and GDPR in Support Tickets: A Practical Guide
Screenshots in support tickets are personal data under GDPR. What that means for your team, when a leaked screenshot is a breach, and a policy you can adopt today.
Screshot blog

Screenshots in support tickets are personal data under GDPR. What that means for your team, when a leaked screenshot is a breach, and a policy you can adopt today.

Capture an entire web page in Chrome: the built-in DevTools command, a one-click extension, Print to PDF, and Android or iPhone. Plus fixes when it breaks.

Blur emails, card numbers and customer data in a screenshot the safe way: what to hide, why pixelation can be reversed, and a 4-step method in Chrome.

Push a Chrome extension to every managed browser from the Google Admin console: find the ID, pick the installation policy, verify it and fix problems.

The field you meant to share is rarely the leak. Six places personal and internal data hide in screenshots, with a fix for each and a 10-second check.

What Chrome extension permissions allow, which ones show a warning, how to check an extension before and after installing it, and how IT can control them.